These terms and conditions are applied between customer and Online-shop (mosaika.ch). Orders are available online only through the web-site. The customer is responsible for products choice.
We deliver to almost all European countries. If you are in Switzerland or Liechtenstein, you will receive your order within 1-3 days by mail (from Monday to Saturday) after your payment.
We charge CHF 2 for shipping and handling per order. If your order is CHF 50 or more, we deliver free of charge. All orders are sent via the Swiss A-Post.
For other countries (Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Iceland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovenia, Spain, Sweden, UK) the dates of delivery depend on the destination (3-10 days). We charge CHF 5 for shipping and handling per order. If your order is CHF 70 or more, we deliver free of charge. All orders are sent via the Swiss Post Economy.
A minimum order quantity does not exist. The order will be delivered directly to the customer / or to the address and contact person that was noticed by customer.
In special cases the longer delivery may occur. In this case you will be informed immediately.
To order in our shop you should:
If you chose the payment with orange slip or bank transfer, we will send you an e-mail with information for the payment. If we can not reach you via e-mail (e.g. e-mail is incorrect), the order will be canceled.
If you chose the payment with credit card or PayPal, you will be redirected to the payment page and will receive an email with payment confirmation after transaction.
When you pay with Bitcoins you would be provided with Bitcoin address for the transfer. The price during the order is fixed for 30 minutes, if you pay later - you need to contact us for quote renewal due to high volatility in Bitcoin prices.
The contract of sale is completed by the notice of order shipment.
We are waiting for the payment within 7 days from date of purchase!
By request this is possible to pay the order by invoice. In this case you will receive the invoice with the order. Please pay the invoice during 10 working days. In other case we have a right to charge you extra fees minimum CHF 25.
All prices are in Swiss francs.
Mosaika.ch does not collect any personal data. For this reason, the customer must enter his address again for further orders.
Mosaika.ch may inform customers about news and promotions via e-mail in case customer granted such permission during order.
Items can be returned within 14 days without any explanations. Shipping costs for returns are paid by the customer.
For questions about the right of cancellation and other issues in connection with these terms please contact us:
Email address: email@example.com